Articles

Four Ways to Check the Support ROI
It is not so difficult to calculate Support ROI as it may seem at first sight. We can offer you as many as four ways for various situations. Here we explain the difference between the methods and show the calculations.
Reading time: 10 minutes

New WhatsApp Business API prices. Explaining what has changed and how to work
From February 1, 2022, new WhatsApp Business API tariffs are in effect. Now you don't have to pay for outgoing messages, but for each conversation in its entirety, both initiated by the brand and the customer. How will this affect users? We tell you, we show you examples, we lay out “in a nutshell”.
Reading time: 5 minutes